Who owes you The shopfront Loyalty How it works Pricing FAQs All services 💬 WhatsApp
⚙ Operate · Shop Manager

Your shop keeps selling while you're away. Now you can see every bit of it.

Stock, sales and customers in one phone dashboard, plus a shopfront where buyers order on WhatsApp. Built for Nairobi shop owners who can't be there all day.

Plans from Ksh 3,000 a month, or own the shopfront for Ksh 20,000 one-off.

Real Nairobi shops running on it 🔒 Private & password-protected Works on any phone 💬 WhatsApp marketing built in
Shop Manager dashboard showing today, this week and all-time takings
The real cost

You can't grow what you can't see.

Most shop owners run the whole thing from memory and a notebook. It works, until you step away, hire help, or try to figure out why a good month still felt tight.

📦

Stock just vanishes

You don't know what's left, what's moving, or what quietly walked out the door while you weren't looking.

🧾

Sales you never see

If you're not at the counter, you're trusting that every sale got recorded and every shilling came home.

📇

Customers you forget

Your best buyers' numbers live in WhatsApp chats and your head. When staff leave, the customer list leaves too.

🤷🏾

Guessing what sells

You restock on a hunch. You can't tell which item, size or colour is actually pulling the money in.

What it does

One dashboard for the whole shop.

Everything that used to live in your head, your notebook, and three different WhatsApp chats. In one place, on your phone.

Instagram sync

Already post stock on Instagram? Pull new posts straight into your catalog in seconds. No re-typing, no double work.

Stays fresh on autopilot
📦

Live inventory

Every item, every size, every quantity. See what's in stock, what's low, and what's sold out at a glance. Restock with two taps.

Never oversell again
🧾

Every sale, logged

Record a sale in seconds with size, price and buyer. Today, this week, this month, all-time revenue add up automatically.

Real numbers, not guesses
🛒

Sell in your shop

Sold something in person? Record it in seconds, cash or M-Pesa. It updates your stock and takings, then sends the buyer a clean receipt with your shop's name on WhatsApp.

A proper receipt, every sale
🚚

Deliveries

Send a customer a few items to pick from at home. Stock is held aside so you can't oversell it, and what they keep records itself as a sale.

Know what's out, kept and back
👥

Your customer list

Every buyer saved with what they bought and their number. Add walk-ins by hand. One tap to WhatsApp them when new stock lands.

The list stays with you
💵

Who owes you

Let regulars take now and pay later? Every part-payment rolls into one running total per customer, so you always know who owes you and how much.

Get paid what you're owed
💸

Track your spend

Log ad spend, packaging and transport. One-off, or a recurring budget that adds itself up. Your dashboard shows real profit after costs, not just sales.

Know your true profit
🎁

Loyalty rewards

Turn one-time buyers into regulars. Points add up on every sale, so you can reward your best customers and keep them coming back to you.

Keep them coming back
📊

Insights

See what shoppers view, save, enquire about, and search for but can't find. Your next stock order, decided by real demand.

Stock what people want
💬

WhatsApp marketing

New drop? Message past buyers one tap at a time, each with a personal note, at a pace that keeps your number safe.

Bring buyers back
⬆️

Push old stock back up

Items sitting too long? Send them back to the top of your shopfront in one tap, so new shoppers see them first. No need to drop the price.

Sell what's been sitting
The actual dashboard

This is the real thing, not a mockup.

Straight from a live shop's admin, running on a phone. The figures are hidden here for the owner's privacy.

Sales overview screen
Sales overview

Today, this week, this month and all-time takings, at a glance.

All items screen
All items

Your whole catalogue with stock counts, prices and quick edits.

Recent sales screen
Recent sales

Every sale as it happens, with an undo if something's off.

Inventory overview screen
Inventory overview

Stock value, low-stock and out-of-stock counts in one view.

Record a sale screen
Record a sale

Log a sale in seconds and optionally save the buyer's details.

Clients screen
Clients

Every buyer, what they bought, and a number to reach them.

Insights screen
Insights

What shoppers view, save, enquire about and search for.

Add stock from Instagram screen
Add stock from Instagram

Pull new posts from your feed straight into your catalogue.

For owners who aren't always there

Run the shop from your living room, your other job, or another town.

If you've hired someone to mind the counter, this is how you stay in control without standing over them.

  • Open your phone, see today's takings.

    Live sales and stock wherever you are. No closing-time phone call to ask "how did we do?"

  • Know every sale was entered.

    Each sale is timestamped against your stock, so the numbers and the shelf always match up.

  • The customer list is yours, not theirs.

    Buyers are saved to your shop. If an employee moves on, your list stays right where it is.

  • 🔒
    Locked behind your password.

    The dashboard only opens with your password, so you decide exactly who gets in. Shoppers only ever see your storefront. Your stock, sales and customer list stay private to you.

The shop's Inventory Overview screen, showing stock levels at a glance while the owner is away
Get paid what you're owed

Stop carrying the book of debt in your head.

Most shops let regulars take now and pay later, then keep the running total in their head. Shop Manager does it for you. Every balance is grouped per customer, so you always know who owes what and chase nothing twice.

  • One running total per customer.

    Eight pairs over three months collapse into one balance, not eight you have to add up.

  • Record part-payments as they come.

    Take Ksh 2,000 today, the rest next week. The balance updates itself.

  • One tap to remind them on WhatsApp.

    Tap Remind and WhatsApp opens with the message already written, their balance and what they bought filled in. You just press send.

The Money owed dashboard in the admin: total owed to you, each customer's running balance, oldest balance, and a Record payment button per person
Know your real profit

What's left after the ad spend?

Running ads on Instagram, paying for packaging, sending boda deliveries. It all eats into what you keep. Log it once and Shop Manager shows your real profit after costs, not just your sales.

  • Log spend in seconds.

    Ad money, packaging, transport, rent. Pick a category or make your own.

  • One-off or recurring.

    Set a daily ad budget once and it adds itself up. Or log each Instagram charge as it lands, your choice.

  • True profit, not just takings.

    Your dashboard shows net profit: what you sold minus what you spent. No more wondering where the money went.

The Expenses dashboard in Shop Manager: spent this month, spent all-time and recurring count, with a list of logged expenses like Instagram ads, packaging and delivery
And your shop gets a website

A proper online shopfront. Every sale starts on WhatsApp.

The same catalog you manage in the admin shows up as a clean website buyers can browse. They tap an item, it opens WhatsApp with the photo and details already filled in, ready to order.

  • Share one link, not 40 photos.

    Your whole stock, searchable, on a link you drop in your bio or a customer's chat.

  • Buyers filter to what's actually available.

    Shoppers sort by what's in stock, on sale or new, instead of scrolling an Instagram feed full of sold-out posts. Something Instagram simply can't do.

  • Buyers enquire with the item attached.

    No more "which one?" Every enquiry lands in WhatsApp with the exact product and price.

Keep them coming back

Reward your regulars so they don't shop anywhere else.

Every sale earns the buyer points, on its own. Your best customers climb the ranks, and you reward them with a free pair or a discount, so they keep coming back to you instead of the next shop down the road.

  • Points add up on every sale.

    No cards to carry, no stamps to lose. It all rides on the customer list you already have.

  • See your most loyal buyers at a glance.

    Know exactly who's worth a thank-you, and who's one buy away from a reward.

  • Reward them in a tap.

    Send a free pair or a discount over WhatsApp and turn a one-time buyer into a regular.

The Loyalty Program tab in the admin: reward settings, customers, rewards ready and redeemed counts, and each buyer's stamp progress toward a free reward
Look the part

Every sale ends with a receipt that looks like a real brand.

The moment you record a sale, Shop Manager turns it into a clean receipt with your logo and colours. Send it to the buyer on WhatsApp as an image, or print one at the counter.

  • Your logo, your colours.

    Not a plain text message. A proper receipt the customer is happy to keep and show off.

  • Sent on WhatsApp in a tap.

    The buyer gets it as an image, with the item, total, who paid and the date.

  • Or printed at the counter.

    Works on a normal printer or a small thermal one. No setup, no drivers.

A branded sale receipt image from Shop Manager: the shop's logo, SALE RECEIPT, address and phone, the item with size and price, the total in gold, the customer's name, how they paid, the date, and a thank-you with the shop's web address
The Clients tab in the admin: total clients, total spent, average per client and repeat rate, with a search box and an Add client button
Every buyer, saved

Stop losing your customers' numbers.

Most shops keep customer numbers scattered across WhatsApp and a notebook somewhere. Shop Manager saves every buyer the moment you record a sale, with what they bought and their number.

  • Saved as you sell.

    Record a sale with a name and number and the buyer is on your list. No extra step, no separate book.

  • Know your best customers.

    See who spends the most and who keeps coming back, so you know exactly who to look after.

  • Message them when new stock lands.

    One tap to WhatsApp a buyer, or your whole list, the day something they'd like comes in.

How it works

Live in a day.

We do the heavy lifting. You get a working shop you can run from your hand.

1. We build it for you

Send your Instagram handle, or just photos and a list. We set up your catalog, shopfront and branding. No data entry on your side.

2. You get your dashboard

A private login for you, and your staff if you want. We walk you through a sale, restocking and messaging buyers.

3. You run it from your phone

Add new stock in 10 seconds, log sales as they happen, and check your numbers from anywhere. We stay on call if you need us.

Already live

Real shops running on it today.

Browse their public shopfronts, the same system you'd get, each branded to the shop.

In their words

What clients say about working with us.

Not all of them run shops, but they all trusted us to build and deliver. Same hands building yours.

★★★★★ 5.0 from 16 verified Google reviews See them on Google →
★★★★★

"Joel from Essence Automations designed an amazing website for our hardware business. He also created a Google Business Profile and optimized it so well, Oloolua Hardware is now ranking number 2 in Ngong."

Oloolua HardwareHardware, Ngong
★★★★★

"You made the whole process easy and stress-free. I'm grateful for how careful you were with every detail and how you captured the feel of my brand."

Joy RykerRyker Luxury
★★★★★

"Brilliant system from Joel. The appointment calendar and review system work really well."

SuitGuru KenyaMenswear, Nairobi
★★★★★

"Joel has run our digital ads at Rajshyn Jewellers since 2018. His Facebook, Instagram and Google ad strategies have delivered positive returns consistently. I recommend him."

Bhavna PattniRajshyn Jewellers
★★★★★

"Joel built a quote-request ad for our company on a Saturday afternoon. By Monday morning we already had 2 qualified leads asking for quotes. If you're looking for clients, I highly recommend Essence Automations."

Becca ReenaSptra Glass & Interiors KE
★★★★★

"Joel designed a really nice website for us, full of detail, and we get quote requests and enquiries by email very quickly. Huge impact on our business. Best decision we ever made was choosing him. Hongera!"

Boma Movers KEMovers, Nairobi
★★★★★

"Joel designed a great website for my hospital that also comes with a customer-tracking app. Try him, you won't regret it."

Dr. Fadhili MuliliMedical practice, Nairobi
★★★★★

"Loved working with Joel on my one-page website. I gave him a brief and he came back with a great design on the first try. Friendly, easy to talk to, made the whole process smooth."

Franklin ThomasWebsite client
★★★★★

"Can't say enough about the support Joel has given my business, Brookhaven Events. The webchat and CRM solutions have been crucial in our marketing."

Farouk SterooBrookhaven Events
★★★★★

"Our sales process is much simpler now with Joel's CRM. The training and after-sales support are top tier. Happy to recommend and work with him again."

Raphael OpiyoCRM client
★★★★★

"Great CRM for lead generation, email marketing, and booking appointments."

Jackson MureithiCRM client
★★★★★

"Lovely AI Support and Appointment Calendar. Really useful."

Diana GithakaAI Support client
★★★★★

"Great customer service and awesome automations from Joel."

Eliud MainaAutomation client
Simple pricing

Own it once or pay monthly. Cancel anytime.

Every shop gets a branded shopfront. From there, add a monthly dashboard plan or just keep the shopfront on its own. No long contracts, pay by M-Pesa. Each plan's price and terms are on its card below.

Own it outright? Ksh 20,000, once.

You get your branded shop website plus a private backend to run it. Buyers filter by category and size to find what they want, then tap to enquire and their WhatsApp opens with that exact item ready to send. In the backend you tap once to pull your stock straight in from Instagram, or add your own items and photos, and record sales as you make them. We set it all up and keep it running online for you. You also get your own web address, like yourshop.co.ke. Stop here with no monthly fees, or add a dashboard plan below for sales reports, the who-owes-you ledger, loyalty and daily summaries.

Get my shopfront
Shop Records

For owners who want to see every sale, every shilling and every debt.

Ksh 3,000 /month
That's Ksh 100 a day.
On top of the one-off Ksh 20,000 shopfront. First month free, billing starts in month 2.
Your shopfront, plus
  • New Instagram posts show up in your shop automatically, with the price and sizes filled in whenever your caption includes them
  • Sales dashboard: today, this week, this month, all-time
  • Live inventory with low-stock and sold-out at a glance
  • Move slow stock: push it to the top of your shop or put it on sale, with the discount shown right on the page
  • Record in-store sales with a Cash / M-Pesa split and a receipt
  • Who-owes-you ledger with one-tap WhatsApp reminders
Start with Records
Shop Manager Pro

For shops doing volume that want money confirmed before anything ships.

Ksh 10,000 /month
Your shop takes M-Pesa by itself.
No setup fee. First payment is Ksh 30,000, which covers your first 3 months. After that, Ksh 10,000/month.
Everything in Shop Manager, plus
  • M-Pesa on your storefront: buyer taps Pay, enters their PIN, money goes straight to your till or paybill
  • Orders marked paid automatically. No fake payment screenshots, no chasing
  • Daily report on WhatsApp every evening: takings, what sold, what's low, who owes
  • Auto debt reminders: polite WhatsApp nudges with the exact balance, until you're paid
  • Staff logins: they record sales, you see everything. Every action logged
  • Back-in-stock alerts: buyers who wanted an item get a message when it returns
  • Automated Google review requests: every buyer gets your review link after their sale, so reviews pile up and your shop climbs Google search
  • Continuous SEO: we keep tuning your shop so it shows up when people search Google
  • First in line whenever you need us

Needs your own M-Pesa till or paybill. We help you set it up.

Talk to us about Pro

Know another shop owner? Refer them and you get a full month of the dashboard free when they join, even on the one-off plan.

Good to ask

Questions shop owners ask us.

What do I get for the Ksh 20,000 one-off?

Your own shop website, plus the backend to run it. Buyers filter by category and size, tap to enquire, and their WhatsApp opens with that exact item ready to send. You tap once to pull your stock in from Instagram, or add your own items and photos, and record your sales. We set it all up, keep it running online, and give you your own web address like yourshop.co.ke. No monthly fees.

Why not just keep using Instagram and WhatsApp for free?

You can, that's how most of our shops started. But on Instagram a buyer has to scroll your whole feed to find their size or style, and half the posts are already sold. On your shop they filter by category and size and see only what's in stock, then order on WhatsApp in one tap. You keep the WhatsApp selling you already do, and get the stock, sales and customer records Instagram will never give you.

What happens if I stop paying?

A one-off shopfront stays up, it's yours. On the monthly plan, your dashboard pauses and we keep your data safe. Nothing is deleted. Pay again and everything switches back on exactly as you left it, stock, sales history and customer list included.

Is my customer list and sales data mine?

Yes, fully. Your stock, your sales records and your customer numbers belong to you. If you ever leave, we hand you everything.

Do I need a computer or any tech skills?

No. It all runs on the phone you already have, and we set everything up for you. If you can use WhatsApp, you can run this.

Can I pay the one-off in installments?

Yes. Split it into 2 installments of Ksh 10,000 each: the first to start the build, the second a month later.

Stop running your shop blind.

Send us a message on WhatsApp. We'll show you your own shop, set up live, and you decide if it's for you. No pressure.

Plans from Ksh 3,000 per month · Shopfront Ksh 20,000 one-off.

Chat with us Set up my shop. Chat on WhatsApp