Frequently Asked Questions
Answers to your questions about growing your business with automation.
What exactly does Essence Automations do?
We act as your 24/7 digital sales team. We build high-converting websites, implement AI Chat, boost your visibility with Search Optimization, and streamline your business with CRM Automations. Our goal is simple: Get you more leads and turn them into paying customers without you lifting a finger.
I'm not "tech-savvy". Is this hard to use?
Not at all. We do the heavy lifting for you. We set everything up, and you get a simple mobile app where you can see all your leads, messages, and sales in one place. If you can use WhatsApp or M-Pesa, you can use our system.
Do you work with businesses outside Kenya?
Yes, absolutely. We are a global agency. We support local payment methods like M-Pesa, as well as PayPal and international bank transfers for our global clients. Our systems are built for international scale, providing world-class services to businesses anywhere in the world.
How much does it cost?
We know that every investment matters. We have tailored packages for different stages of business, from startups to established enterprises. We offer scalable solutions and flexible payment terms to ensure cash flow isn't a barrier. Book a demo to get a quote for your specific needs.
I already have a website. Can you still help?
Yes! Even if you have a website, is it bringing you sales? We can install our AI Chat Widget on your existing site to capture visitors 24/7. we can also plug in our Reputation Management system to boost your Google Reviews and ranking.
How fast can I see results?
We move fast. A new website takes about 3-5 days. Our Automation systems (like Google Reviews) can be live in under 48 hours. You could start getting more leads as soon as this week.
Do you provide training on how to use the system?
Yes, absolutely. We don't just hand you the keys and leave. We provide comprehensive video tutorials and 1-on-1 onboarding sessions to ensure you and your team are comfortable. Plus, we're always just a message away if you get stuck.
Is my customer data secure?
Security is our top priority. We use industry-standard encryption and security protocols to keep your data and your customers' data safe. You retain full ownership of all your data at all times.
Can I upgrade my package as my business grows?
Definitely. Our solutions are built to scale. You can start with the essentials and add more advanced features (like AI Ads Manager or Workflows) as your revenue increases. We grow with you.
Still have questions?
Let's chat. Book a free demo below.
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